We are dedicated to ensuring 100% satisfaction with every FixPlast 3D-printed part. If a part does not fit or has a defect, you can easily exchange it or receive a full refund.
In accordance with Article 9 of the Law of Ukraine 'On Protection of Consumer Rights', the buyer has the right to return or exchange goods of proper quality within 14 calendar days from the date of physical receipt.
You may return or exchange an item if it does not suit your vehicle or intended purpose, subject to the following conditions:
If a manufacturing defect or shipping damage is discovered:
To initiate a return or exchange, follow these simple steps:
Upon receiving the package and quality verification, refunds are issued within 1-3 business days (up to 7 days legally) to the bank card or account (IBAN) used for the purchase. Restocking fee is 0 ₴ (no hidden fees or deductions).
